Most of your questions may be answered below or on the FAQ link.

1. How to Order

To order your Mudra Handpan, simply email us at mudrahandpan@gmail.com. We’ll discuss the model, price, shipping options, and estimated build time.

Once you approve the details, we require a €100 non-refundable deposit to secure your spot on our waitlist. This ensures that only committed customers are listed. The deposit will be deducted from the total price. For example, if your chosen model costs €2100, your initial payment is €100, followed by a final payment of €2000 + shipping.

We communicate exclusively via email and strive to respond within 1–2 business days, Monday to Friday.

2. Scales and Models

We don’t offer a fixed scale list because each instrument is custom-made. Reach out to us to design your personalized Handpan.
For more information on scales, click here.

3. Materials and Steel

Since August 2022, we’ve been using Mira Shells—our proprietary Deep Drawn shells for stainless steel. This method enhances the overall quality of our instruments. Learn more about Mira Shells here.

Below is an overview of the materials we use:

• AISI 430 (1 mm thickness):

• Long sustain, bright, and warm sound with a pronounced attack.
• Shiny finish with visible lamination lines.
• Feels harder to work with.

• AISI 439 (1 mm thickness):

• Balanced between Stainless Steel and Nitrided Steel tones.
• Percussive, ceramic-like sound with long sustain.
• Rougher surface and no lamination lines.
• Softer to work with but requires precision for stability.

• AISI 441 (1 mm thickness):

• Offers the longest sustain, adjustable via heat treatment.
• Deep, warm sound with round shoulder tones.
• Easiest to tune and stabilize.
• Matte finish similar to AISI 439.

4. Waitlist and Build Time

Our wait times range from 7 to 11 months, influenced by current demand. The build times for each instrument model usually take between 4 to 9 weeks. For the most accurate and up-to-date wait time estimates, please contact us directly.

5. Mudra Bag / Hardcase

Each Handpan includes a custom Mudra Bag with two helmet-style protective covers, offering safe and lightweight travel.

6. Price List

• 9-note Handpan (Ding + 8): €2100
• Ding below B2: €700
• Extra notes: €140 each
• Extra bottom Ding: €230 each

Examples:
• D Kurd 18 notes (1 Ding): €2100 + €1260 (9 extra notes) + shipping.
• E Amara 20 notes (4 Dings): €2100 + €690 (3 extra bottom Dings) + €1120 (8 extra notes) + shipping.
• F2 Low Pygmy 9 notes: €2100 + €700 (Ding below B2) + shipping.

7. Payment Methods

We accept payments via bank transfer or PayPal. Note: PayPal incurs a 6% processing fee.

8. Worldwide Shipping

We ship worldwide via DHL Express and have successfully delivered over 100 instruments to 30+ countries with minimal issues.

Shipping Costs: €100–€300, depending on the destination.
Email us your city and country for an exact shipping estimate.

Custom Fees:

Customs laws vary by country, so please check your local regulations for taxes or restrictions. We’ll assist as much as possible but cannot take responsibility for these charges.

For inquiries, email us at mudrahandpan@gmail.com—we’re happy to help!