Learn How to Order Yours
We offer global shipping through DHL Express, delivering hundreds of instruments to 30+ countries with minimal issues. Shipping costs range from €100 to €400, contingent on the destination. Contact us with your city and country for an accurate estimate.
To order a custom handpan, simply send an email to info@mudrahandpan.com. We’ll guide you through model options, scales, pricing, production timelines, and shipping options, helping you choose the ideal instrument.
The process of ordering a handpan is simple. You send us an email, we work together to choose the best model, we provide pricing, you confirm the order through payment, and then wait for delivery to the address you provided. Throughout the entire process, you’ll receive direct support to create a custom instrument, along with updates and help with any questions you may have.
Our production timelines are determined by demand, with wait times typically ranging from 1 to 3 months and manufacturing times lasting up to 3 months. For more precise estimates, please contact us.
Yes. A non-refundable €100 deposit is required to reserve your spot on the waiting list. This amount is deducted from the total instrument price at final payment.
Pricing depends on the model, number of notes, extensions (mutant models) and custom features. A standard 9-note handpan (Ding + 8) starts at approximately €2100, with additional costs based on selected options.
Yes, with a few exceptions. Mudra Handpan builds fully customized instruments, including traditional, rare or unique scales. Since each piece is made individually, there is no fixed catalog. The design is developed according to your musical preferences.
Yes. Mutant handpans with additional notes can be commissioned, significantly expanding melodic range and performance possibilities.
Delivery time depends on demand and instrument complexity. In general, the waiting list ranges from 1 to 3 months, while production itself takes up to 3 months from the start of production to shipping..
Instruments are built using proprietary stainless steel shells (Mira Shells), available in different alloys such as AISI 430, 439 and 441, each with distinct tonal and sustain characteristics.
Yes. Each instrument includes a reinforced bag with one or two protective shells, depending on your handpan model. You can also upgrade to the Mudra Case for even greater protection during transport.
Payments can be made via international bank transfer or PayPal (processing fees apply). The initial deposit secures your reservation, and the remaining balance is due before shipping.
Yes. Mudra Handpan ships worldwide via express carriers, with delivery across the globe and packaging designed for air transport.
Shipping costs vary by destination, typically ranging from €100 to €400. For an accurate quote, please provide your delivery city and country.
Yes. Many international musicians and therapists purchase Brazilian instruments. The entire ordering process is completed online, with email support throughout the process.
Simply contact us by email. Our team usually replies within 1 to 2 business days, providing complete guidance for purchasing a handpan or starting a custom order.